We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
On the Russian Spaniel approached the size of M. It's hard to dress, tight climb, but they do not fall off. I like it, the dog is not very)))
I did not communicate with the store. Arrived in 3 weeks, ordered before the new year holidays. Packed in a handbag, everything is very cute. There are two Velcro fasteners, one with light-emitting fabric. At the top-a fabric cuff. When you put on your paw, the cuff should be turned down, so that the shoe sat well and quickly and did not blind during the walk, and the dog was comfortable. Lapotochki good, perfectly sat on the legs. On Basenji adult took the size M, the village is perfect. The dog is delighted, he hardly wants to walk around the room, but on the street at temperatures-10...-15 at least does not freeze so. I'm happy with the purchase.
It seems to be normal in size, but on the street a little crept, it turned out-the dog slaps like in polishes, although it did not touch very much and hang. Finally fly does not give the upper Velcro, reliably fixes. Dress for a long time, especially when the dog really wants to walk...
Great shoes! Size fits well for Kelpy
Good booties for a small dog
Fits well, my dog has bigger paws. It's just a bit hard to get the paws in. Bright colour helps to find them in case you loose them on the walk.
It's all great. The parcel arrived quickly. I recommend the store.
nice shoes, dog doesn't like it, but necessary for him to walk in the beach sand when is too hot.
Good quality size xl for a 27kg English bulldog. Fast shipping.
Came very quickly ~2-3weeks even though it showed April as supposted delivery. Product is in very good quality, has an extra soft layer of fabric inside. I ordered XL for my 9months old labrador and they fit. Now just need to learn how to walk with those.
real good
Super nice and easy dog shoes, second time already bought this time different color. She has participated the other for more than a year. Thank you❤️
Nice shoes!
L's are too big for average beagle
The goods in reality are simply impeccable. Sorry the size did not fit S was small for mittelschnauzer. I think s this for a dog 10-15 kg. But the quality is excellent. I will re-order a large size
Priishli. Garnies. Took for zvergschnauzer, I recommend.
This is a real XL! They're finally worth my bitch, which is medium size. Thank you.
Very tight passage in the sneakers, our amstafa did not fit, paw did not fit. And so very cool
Chow Chow came right up. True, the dog is not very pleased with the store did not communicate. It was a month before Vladivostok.
I like it, as we will try it, the super boots came quickly thank you, I advise you to take
Super boots. While we just tried it on, we will wear it in cold weather.
I take it for the second time, although the first socks after two years are still intact, with the exception of Velcro, they began to hold worse. Asked the dog, she likes the slippers very much, asked me to thank the store!
Quality is fine. They dress easily, do not fly. They were taken to protect against salt, their paws come home dry, but they slide heavily on the ice.
I asked XL for pitbul with american stafford and he's doing great. Very glad that order arrived in Spain very quickly.
Perfect! I believed the reviews, I ordered it here. Och happy. The size approached. Shoes needed first of all for long classes at school on the site, so I really liked the sole, quite dense to protect the paw, soft enough for games, running and training. In shoes with a thicker sole, the dog was uncomfortable to perform many teams, in these slippers everything is super. Conducted a test drive, walking an hour along the city porridge of snow and snow. Paws are warm and dry. Inside is a soft fleece lining or something like that. I also really liked the location of the bottom Velcro. It fixes the Slipper right over the pad. If it is normal to buckle it, and the Slipper does not jump at all. Thanks to cuffs, snow is not stuffed inside. I did not immediately find out how to rub my paws in my cuffs, but once from the third I was used, the main thing is not to forget about the side finger when pulling. I wrote a lot, it's for joy, that I finally ended my torment from the selection and the dog's torment from the frozen paws.