Cat Tree Toy Condo Cat Climbing Tower Multi-layer

(32 reviews)
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Product Details


 

AMT0038

AMT0076

AMT0078GY

 

 

AMT0066

AMT0032

AMT0067GY

 

 

Sales Specification:

1.The items sent from the warehouse in Europe are available to the following countries:United Kingdom, France, Spain, Italy, Austria, Netherlands, Belgium, Luxemburg, Poland, Ireland, Czech Rep., Denmark, Hungary, Slovakia, Slovenia, Sweden, Portugal, Latvia, Estonia, Lithuania, Finland, Croatia, Bulgaria, Romania, Greece.

If you cannot find your country in above list, please contact us. A few other countries are also available for delivery.

 

2.About the inventory:

a. Because the item is sent from the warehouse abroad, the real inventory cannot always update in time. That means sometimes the product you ordered is already out of stock. In such a situation, you can cancel the order or take a replacement willingly. If you want to cancel the order, please choose reason “other”. Thanks.

b. Usually the replenishment period is about 10-45 days. If you are willing to wait, please place the order and extend the processing time accordingly. We will give priority to your order when the item is in stock again.

 

3. About the courier charges:

a. We won’t charge you courier charges if it’s domestic delivery, except some remote affiliated islands.

b. You need to pay for courier charges if the warehouse is not located in your country.

 

4.About the processing time and delivery time:

a. We need 1-3 days to process your order (expect the holidays).

b. The delivery time is about 5-10 working days.

c. Please pay attention to the tracking information and the delivery card. Sometimes the courier will leave you a card if you are not at home, then you need to contact with the courier company yourself.

 

5.We won’t be responsible to your customs duty. And please pay attention to your message center, we will contact with you if there is any document needed or if you are taxed.

 

6.Please double check the item in sight of the courier. If there is any problem with the package, please take the photos for the damaged box and item at once as the evidence. It’s important for applying the compensation for you.

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of DOGE WE LOVE (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Reviews
(32 reviews)
Write a Review
Verified Buyer
Customer
29 Oct 2024 01:37

cool

Verified Buyer
8***r
28 Oct 2024 09:50

The cool house came on time all as in the picture

Verified Buyer
S***l
27 Oct 2024 19:51

Quickly going according to the scheme. Delivered in 9 days. The weight of the cat is somewhere 8 kg. He likes;) ordered a beige color, so as not to weight the space.

Verified Buyer
L***a
27 Oct 2024 08:01

A small house, but for a young mainkunochka 4,5 kg is quite suitable! Even fits into the mink. Collar. Kingdom it will only be kittens. The color is pleasant beige; not yellow in daylight. Assembly does not require a lot of time, no special skills, or even a screwdriver. The cat recognized immediately (sharpened the claws on the shelf when assembling), climbed up only by the end of the day. It's good that there is a spare ball! The only possible improvement: other threads for scratching post, because this type of winding under the claws will quickly fluff up and have to be wrapped over others.

Verified Buyer
A***v
27 Oct 2024 04:07

The cat house came with a delay of 11 days to Sakhalin. The house is cool, easy to assemble, everything is clear on the diagram, every detail is marked. The cat immediately check it out. Definitely 5 points for the product. In our store a scratching post is 7200.

Verified Buyer
E***a
27 Oct 2024 02:03

Excellent! But Long

Verified Buyer
R***a
25 Oct 2024 08:16

It's come super fast, I love it.

Verified Buyer
A***r
25 Oct 2024 08:06

Same as the picture and description. Very easy to put together. My cat likes to dig her big tiger claws into it and better that than the furniture ;)

Verified Buyer
R***r
25 Oct 2024 04:38

Order boldly, all is well, that's only to us in Yakutia delivery for a long time

Verified Buyer
K***h
25 Oct 2024 03:55

Great Tower ! I’m really happy with a quality, and fast delivery! My cat love it!

Verified Buyer
A***i
24 Oct 2024 05:43

My cats adopted it directly

Verified Buyer
N***n
23 Oct 2024 13:44

I am very satisfied looks exactly like in the picture even better. Easy to build and fast my cat loves it

Verified Buyer
I***a
23 Oct 2024 12:33

Когтеточка отличная, коту нравится. Все соответствует описанию. Собирать легко.

Verified Buyer
В***н
23 Oct 2024 02:08

Beautiful Tree! I liked everything: materials, assembly, appearance, design, design. Done with soul and knowledge of the matter. Thank you! Good luck!

Verified Buyer
O***o
21 Oct 2024 21:37

Well packed, received at the Mail cats like, quality product I recommend

Verified Buyer
G***g
21 Oct 2024 08:29

It is perfect and beautiful!! Many thanks!!

Verified Buyer
M***s
21 Oct 2024 04:22

Very good quality! We got a box in 7 days after order!

Verified Buyer
Customer
21 Oct 2024 04:07

The product was not sent for a long time, it was necessary to even extend the processing, but then contacted the store and everything was quickly sent out, went a week later and delivered the courier.

Verified Buyer
N***a
20 Oct 2024 21:02

The order is very satisfied, thank you very much for the good goods.

Verified Buyer
S***v
20 Oct 2024 02:37

Everything is super!!! Thank you!! Long waited for it to appear after order. Very satisfied!!!

Verified Buyer
E***a
18 Oct 2024 03:04

I order for the second time. To friends. The cat immediately liked the house. Thank you. Fast delivery to Khabarovsk region

Verified Buyer
Customer
18 Oct 2024 01:18

Great House scratching post. order arrived quickly. it is very easy to assemble. there is an instruction. I liked that it is small and compact. the cat immediately took a taste of the scratching post. already in the house lies and sleeps. I am satisfied and recommend

Verified Buyer
B***l
17 Oct 2024 03:53

Stable and my cat loves it.

Verified Buyer
T***o
16 Oct 2024 21:09

Хороший, есть запасной шарик, и шестигранник. Из минусов, лезет материал обивки.

Verified Buyer
A***a
16 Oct 2024 20:06

The goods were delivered to the door. Everything was collected quickly. The cat is delighted)

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Why Buy From Us

A few reasons why buy from us:

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FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

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EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

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