The size is measured by hand,so it may have a little 1-2 cm difference. You can refer to our size before you choose the size. Due to the difference between different monitors, the picture may not reflect the actual color of the item. We guarantee the style is the same as shown in the pictures. Thank you!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
They look great, good quality, arrived very fast…
The product is seen as acceptable quality and as described and shown in the images. Shipping was pretty fast to my country (Colombia) it is safe to buy from the store and the product is acceptable.
It is small and thin, meets your description, but I do not recommend it for a large pet, more than 10 kg. Arrived in 10 days in chile
Same as in the photo.
bien
All right and according to the order, the color is right, it works perfect in the car and a packed enough to arrive without damage. I ordered it on June 4th and it arrived today July 1st.
Nice
Llegó rápido y es firme para un perro pequeño!
Very simple
Perfect condition.
Excellent.
Wow arrived in only 14 days to me in Canada! I like that you can adjust the length short or long. Good product. Great price!
Very good product, I recommend 100%
Perfectly approached the strap, the dog is fastened and safe. Put it in the mailbox, everything is super. The color is beautiful, as in the photo.
19 дней доставки. Все супер гуд!! 60 см. можно и подлиннее
Conforme descrito .
Everything corresponds to the description
Chic strap for auto, metal elements looks reliable, stitched well, quality plastic! For small and medium breeds will be wonderful, but large breeds probably will not stand! Although I do not know to check! We have malkaya! There is nothing to complain about!) delivery is very fast! Thank you store!
Everything came pretty fast in a week and a half
Tal como en la descripción
Description suitable however thought that will be looked more durable. See with time as will spisywało.
Looks good, still didn’t try it.
Looks like a photo, though Korotkova We bought for a medium size dog (12 kg) let's see how in action and then I'll add a review
Suitable for not large dogs
Everything ok