Size Info (Outside Diameter):
Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Lovely little bed were equal adopted
Our Kitty really likes, it came in 10 days
As described by store shipping and delivery in 12 days
It came very quickly, I thought it would be something bigger but it meets the description
Very thick, very soft .... My cat is lucky😂.
I love it ‼️ But the shipping it's awful, verry slow, I understand that it is quarantined but still quite slow ‼️
Great! I recommend book in less than 10 days, my daughter loves, we took the 70cm
Ideal bed for pets, warm and very comfortable.
Everything corresponds, only the bottom is not very exactly filled
Super 2nd time I order. The first I kept it for more than 2 years. My dog adore him. They are of good quality. Very soft, machine washable.
I recommend very happy with my purchase all perfect I recommend🌞
💜👌
Delivery faster than expected, especially considering my previous orders where I often much longer had to wait. Favorite slaapplek of my dog.
The bed is super, took 60 cm on the Vesta is huge, comfortable. it came quickly, I recommend the store.
Excellent cot for your favorite pets. The store is great! The parcel came quickly, packed well. The product fully corresponds to the description.
Excellent lounger, came very quickly, cats while studying)
Super fast delivery
Very well and quickly received
Arrived a week in advance
Beautiful! I am delighted, very good quality-price
Perfect my dog is happy ! Thanks
Glory Zsu!
Very satisfied with the purchase. True, I expected that the bottom will be slightly more stuffed, but it will also come down. The cat went around first, now sleeping there. Cat 4 kg, the size of the pillow is just right. No more need
All is well, but the cat does not want to sleep yet
Excellent bed, the first took for myself, so I decided to order and my parents, everyone is delighted!